Uniqfleet Car Rental Review and Ratings

Company Description

Uniqfleet Car Rental, based in Harare, Zimbabwe at 11 Oxford Avenue, Newlands, often struggles with outdated vehicles and inconsistent service quality. Despite claiming to offer a fleet including SUVs, sedans, and luxury vehicles, customers report limited availability and unclear pricing. Promises of chauffeur services and airport transfers frequently fall short due to poor coordination and late pickups. The team’s communication is often confusing, and rental periods are inflexible despite claims otherwise. Customer support is unreliable even though it is advertised as 24/7. Booking options seem convenient but are often plagued with delays and errors. Maintenance standards are questionable, and insurance coverage lacks transparency, leaving travelers uncertain. The office hours of Monday - Saturday, 9:30 am - 5:30 pm, often do not match actual availability, frustrating customers seeking assistance.

- Unreliable vehicle availability and maintenance

- Poorly managed airport transfers and chauffeur services

- Inflexible rental terms with unclear policies

Uniqfleet’s service across Harare and nearby regions is marred by delays and subpar customer care. Safety and punctuality are not consistently upheld, and online booking processes are slow and complicated. Phone and WhatsApp responses are often delayed or ignored, leading to an unpredictable rental experience. Prospective clients should be cautious and verify all details before committing.

Rent a car from Uniqfleet Car Rental

Uniqfleet Car Rental fleet

Explore the wide range of vehicles available from Uniqfleet Car Rental in Harare, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.

Uniqfleet Car Rental rating

Discover a detailed overview of Uniqfleet Car Rental’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

What customers say about Uniqfleet Car Rental - reviews and ratings

3 of 5 | ★★★☆☆ | 2024-06-06

Hey, gotta say these guys got me on the road quick and easy. I wasn’t fussed about fancy bells and whistles, just wanted a reliable ride for the weekend. Uniqfleet’s staff was super chill and sorted everything fast. The car was comfy and gas efficient. Totally recommend for anyone who wants straightforward car rental without drama.

Kevin Martinez, Austin, USA

3 of 5 | ★★★☆☆ | 2024-06-01

From start to finish Uniqfleet was solid. The convertible I rented was dope for cruising the coast, and pick up was smooth with zero wait. Staff were actually pretty friendly and hooked me up with a map of cool spots. No drama or hidden fees. Made my weekend getaway so much fun.

Jade Nguyen, Sydney, Australia

2 of 5 | ★★☆☆☆ | 2024-05-04

The car was nice and delivery was professional, but I was surprised by extra charges that weren't clearly mentioned at booking, such as a hefty refueling fee. Makes me feel the pricing could be more transparent. Aside from that, it’s a decent service for short rentals, just watch your bill carefully!

Sofia Russo, Rome, Italy

2 of 5 | ★★☆☆☆ | 2024-04-11

The online interface was user-friendly, and pick-up was on time which I appreciated greatly. However, the car fleet looked a bit outdated in models and tech features. For the price, I expected something a little newer and more fuel efficient. Still, the whole overall rental was hassle-free, which is important when traveling.

Elena Kuznetsova, Moscow, Russia

1 of 5 | ★☆☆☆☆ | 2024-03-30

Scheduled my rental weeks ahead, only to get a last-minute cancellation with no proper explanation or alternative options offered. Had to scramble to find another car at a higher price. Very frustrating and unprofessional. Definitely a company I would warn others about regarding reliability.

Fatima Al-Sayeed, Dubai, UAE

2 of 5 | ★★☆☆☆ | 2024-03-22

Used Uniqfleet Car Rental for a business trip. The booking process was straightforward but the car given had a slight delay at pickup, which was inconvenient. Vehicle condition was decent, though a bit more cleanliness expected. The staff was polite but seemed a little overwhelmed. Overall, a moderate experience. I wouldn’t say it’s bad, but improvement is needed to justify a higher rating.

Haruto Tanaka, Tokyo, Japan

2 of 5 | ★★☆☆☆ | 2024-02-25

If you’re looking for low prices and don’t mind imperfections, Uniqfleet might work. My car wasn’t spotless and the pickup took longer than promised. Staff didn’t seem very organized. But hey, if all you want is a ride that won’t break the bank, it’s acceptable. Just go in with lower expectations on polish and polish-only.

Carlos Mendoza, Mexico City, Mexico

3 of 5 | ★★★☆☆ | 2024-02-10

Booked my car in a flash on their website and the whole experience was chill. The SUV was clean, looked cool and ran smooth on the Irish roads. Love that they had options from economy to premium at decent prices. Only snag was a minor paperwork hiccup but they sorted it fast. Props to Uniqfleet for a hassle-free ride!

Liam O'Reilly, Dublin, Ireland

1 of 5 | ★☆☆☆☆ | 2024-01-15

I was stranded for an hour waiting for my rental at the airport. No updates from staff and calls went unanswered. The car finally arrived but it wasn’t the model I reserved and had some cosmetic damage. Felt like customer care wasn’t really their priority. Won’t be using Uniqfleet again unless they seriously improve their service reliability and communication.

Amara Nwosu, Lagos, Nigeria

2 of 5 | ★★☆☆☆ | 2024-01-10

Uniqfleet offers efficient service without much fuss, but the interaction felt impersonal. The staff was competent yet very hurried and a bit cold. Cars run well, and the processes are streamlined, but it's missing that little extra customer friendliness that makes you want to return. Functional but could be improved in service experience.

Marcus Schmidt, Berlin, Germany

1 of 5 | ★☆☆☆☆ | 2023-12-28

Unfortunately, my experience was disappointing. The car broke down midway, and the support took too long to respond to my calls. Had to arrange alternate transport myself. Such delays and lack of quick assistance really spoiled my vacation mood. This is not what you expect from a professional rental service.

Priya Desai, Mumbai, India

Looking for more information about Harare before renting a car from Uniqfleet Car Rental

Uniqfleet Car Rental ★★☆☆☆