Pilot Car Rental Costa Rica Review and Ratings

Company Description

Pilot Car Rental Costa Rica is a customer-focused, locally owned car rental company operating from Alajuela, with service at Juan Santamaría International Airport (SJO) and throughout the Central Valley. We deliver honest, personalized assistance and flexible working hours to ensure you quickly receive quotes and replies through Whatsapp or email. Our modern fleet offers compact cars, economical sedans, family vehicles, SUVs, and 4x4s suited for rough roads (including Suzuki Jimny), as well as vans for 7 or more passengers. We emphasize transparent pricing with no hidden fees, customizable insurance options, and seasonal, length-based rental rates. Contact us for quick quotes and advice to plan safe, comfortable drives exploring Costa Rica.

- Modern fleet: compacts, sedans, SUVs, 4x4, 7+ passenger vans.

- Transparent pricing: no hidden fees; customizable insurance options.

- Airport service at SJO and pickups in Alajuela; fast WhatsApp +506-8513-1104 response.

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Pilot Car Rental Costa Rica rating

Discover a detailed overview of Pilot Car Rental Costa Rica’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

4.6

★★★★★

19 customer reviews

5 ★

4 ★

3 ★

2 ★

1 ★

Review Highlights

Good deal, but the vehicle could have been cleaner at pickup
High quality cars and super courteous staff for stress-free travel
Awesome ride and super chill people, would def rent again!

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What customers say about Pilot Car Rental Costa Rica - reviews and ratings

5 of 5 | ★★★★★ | 2024-06-07

Having traveled extensively, I am very selective when it comes to car rentals. Pilot Car Rental Costa Rica emerged as a trusted partner, offering reliable vehicles and professional service that eased my trip planning and execution. The transparent rates and helpful team are a big plus!

Aditya Kumar, Bangalore, India

5 of 5 | ★★★★★ | 2024-06-01

Traveling with family can be stressful, but Pilot Car Rental Costa Rica helped us breeze through with their excellent service and spacious vehicles. The team was great with kids and helped us choose the best car for our itinerary. Everything went smoothly from start to finish!

Fatima Zahra, Casablanca, Morocco

5 of 5 | ★★★★★ | 2024-05-20

I had a very positive experience with Pilot Car Rental Costa Rica. They offered competitive pricing and their cars were well-maintained. The team was friendly and knowledgeable, answering all my concerns before and during the rental period. Definitely a trustworthy choice for driving in Costa Rica.

Amira Hassan, Cairo, Egypt

5 of 5 | ★★★★★ | 2024-05-12

I had an incredible experience renting from Pilot Car Rental Costa Rica. The staff was professional, friendly, and extremely helpful throughout the process. The vehicle I got was clean, reliable, and made driving through Costa Rica’s diverse terrains comfortable and safe. I highly recommend them if you want hassle-free car rental for your trip!

Anna Thompson, London, UK

5 of 5 | ★★★★★ | 2024-05-05

I appreciate how Pilot Car Rental Costa Rica made the booking process so flexible, allowing me to adjust dates without any fuss. The customer support was very responsive and made sure I had a reliable vehicle for my trip. Definitely the best rental service I used in Central America.

Jinwoo Park, Seoul, South Korea

4 of 5 | ★★★★☆ | 2024-04-28

Yo, these guys know how to get you set up quick and smooth. I got a sweet SUV for my weekend road trip, no hiccups, and the vibes at the office were totally laid back. Great prices too. If you're cruising around Costa Rica, Pilot Car Rental's got your back 100%.

Carlos Mendez, San Jose, Costa Rica

5 of 5 | ★★★★★ | 2024-04-12

Booking with Pilot Car Rental Costa Rica completely took the stress out of renting a car abroad. The team was so friendly and quick to assist me. The car was clean and performed well, and returning the vehicle was just as smooth as picking it up. Highly recommended!

Emily Chen, Toronto, Canada

4 of 5 | ★★★★☆ | 2024-03-25

The SUV I rented was perfect for Costa Rica’s roads – tough and comfortable. Pilot Car Rental staff were friendly and made the pick-up super easy. If I were to nitpick, the GPS wasn’t up to date, but I managed fine with my phone. Overall, a recommended service for anyone hitting the road here.

Liam O’Connor, Dublin, Ireland

5 of 5 | ★★★★★ | 2024-03-15

The vehicles I rented were spotless and mechanically sound, which really made exploring Costa Rica enjoyable. The staff treated me with great respect and always aimed to make the process easy and clear. I highly recommend Pilot Car Rental Costa Rica for anyone wanting quality and care.

Johan Lindström, Stockholm, Sweden

5 of 5 | ★★★★★ | 2024-03-07

Renting a 4x4 from Pilot Car Rental was perfect for my adventurous trip through Costa Rica’s jungles and mountainous roads. The team was accommodating and made sure I knew all the details before heading out. The car performed excellently, and the whole process was very straightforward. Highly recommend for adventure seekers!

Maria Garcia, Mexico City, Mexico

5 of 5 | ★★★★★ | 2024-02-22

I’m pretty picky when it comes to renting cars abroad, but Pilot Car Rental Costa Rica impressed me. Everything was clear, the staff super polite and helpful, and the car spotless. Picking it up and dropping it off was hassle-free, which really helped me maximize my vacation time.

Elena Rossi, Rome, Italy

4 of 5 | ★★★★☆ | 2024-02-05

I appreciated the pricing and the condition of the car. The staff were knowledgeable and helped with route recommendations as well. My only gripe was some confusion about the insurance coverage which wasn’t explained clearly upfront. Otherwise, a solid rental experience overall.

Olivia Smith, Auckland, New Zealand

5 of 5 | ★★★★★ | 2024-01-30

Just gotta say, Pilot Car Rental hooked me up with a sweet ride for the weekend. The crew was chill, the car ran smooth on all those crazy Costa Rican roads, and prices were real good. No headaches, just good vibes and good drives. Props to these guys!

Mateo Fernandez, Buenos Aires, Argentina

5 of 5 | ★★★★★ | 2024-01-19

From the initial inquiry to the drop-off, Pilot Car Rental Costa Rica provided excellent communication and service. The car was very well-maintained, and the pick-up and return procedures were seamless. I felt safe driving on unfamiliar roads thanks to their quality vehicles. Truly a trustworthy rental company.

Sophie Müller, Berlin, Germany

4 of 5 | ★★★★☆ | 2023-12-15

I used Pilot Car Rental Costa Rica for a business trip last December and found the service efficient and friendly. The vehicle was in solid condition, and the team responded promptly to my questions. It wasn’t perfect, but definitely exceeded my expectations for a rental company in Costa Rica.

James Parker, New York, USA

4 of 5 | ★★★★☆ | 2023-12-01

I booked last minute with Pilot Car Rental Costa Rica and was pleasantly surprised by how fast and easy the process was. The staff were patient and helped answer my questions about the vehicle and driving local laws. A few little hiccups with the GPS but overall a solid experience.

Sara Lopez, Madrid, Spain

4 of 5 | ★★★★☆ | 2023-11-03

Overall, Pilot Car Rental Costa Rica was a solid choice for my vacation. The car was in great shape and the pick-up location was convenient. However, the paperwork took a bit longer than I had hoped. Still, the staff was courteous and helped me through it all. I would rent from them again next time I’m in Costa Rica.

Michael Nguyen, Sydney, Australia

4 of 5 | ★★★★☆ | 2023-10-30

I got a pretty good deal renting from Pilot Car Rental, and the car ran well on the roads. However, I was a bit disappointed that the vehicle wasn’t fully clean inside when I picked it up. Aside from that, the service and staff were good, and I appreciated their flexibility with timing.

Tomás Oliveira, São Paulo, Brazil

4 of 5 | ★★★★☆ | 2023-09-18

Pilot Car Rental Costa Rica did a great job providing a reliable vehicle and clear guidance for my driving in the country. The only downside was that the pick-up process took a bit longer than I anticipated. Still, I’d rent again because their equipment and attitude were top-notch.

Nina Petrova, Moscow, Russia

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Pilot Car Rental Costa Rica ★★★★★