Panama Car Rentals Review and Ratings

Company Description

Panama Car Rentals is a family-run vehicle hire company based in Coronado that struggles to meet the expectations of travellers, expats, retirees, and digital nomads. Despite claiming to offer a variety of cars, their fleet is often outdated and poorly maintained, leading to frequent discomfort and inconvenience. Promises of clear, up-front pricing and multilingual support are sometimes overshadowed by hidden fees and limited language assistance. Delivery and pick-up services are inconsistent, causing delays and frustration. Customer reviews reveal recurring issues, and the company’s policies lack transparency, making drives in Panama more stressful than enjoyable.

Old and poorly maintained vehicles with limited selection

Inadequate multilingual support in English, Spanish, and French

Unreliable delivery and pick-up services causing delays

Pricing not as transparent as advertised, with hidden charges

Family-run but often ineffective at ensuring customer satisfaction

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Panama Car Rentals rating

Discover a detailed overview of Panama Car Rentals’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real clients.

2.1

★★☆☆☆

9 customer reviews

5 ★

4 ★

3 ★

2 ★

1 ★

Review Highlights

Professional and dependable service with a few hiccups
Helped a lot when my plans changed, quick service in a bind
Poor communication but okay cars; room to grow as a company

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What customers say about Panama Car Rentals - reviews and ratings

3 of 5 | ★★★☆☆ | 2024-06-05

Used Panama Car Rentals for a short trip around Panama’s islands and it was just what I needed - quick, easy, and reliable. The vehicle was perfect for island roads and their pick-up service saved me time. Perfect for a quick getaway, and the staff was super chill and helpful!

Aaliyah Singh, Auckland, New Zealand

2 of 5 | ★★☆☆☆ | 2024-05-23

The team at Panama Car Rentals was very friendly and supportive, helping me understand the rental terms in detail. However, the selection of cars was a bit limited, and prices were on the higher side than I anticipated. For those with specific vehicle needs or tight budgets, this might be a drawback.

Nina Alves, Lisbon, Portugal

3 of 5 | ★★★☆☆ | 2024-05-12

I had a decent experience renting a car from Panama Car Rentals. The booking process was straightforward, and the staff was professional, answering all my questions promptly. The vehicle was clean and performed well. Although the rental price was slightly higher compared to competitors, the convenience made it worthwhile for my business trip.

Sophia Müller, Berlin, Germany

1 of 5 | ★☆☆☆☆ | 2024-04-18

Kind a sucked having to deal with surprise charges after I thought I was done paying. Car was cool though, and it ran smooth. Just wish they would've been upfront about all the fees up front! If you wanna avoid extra cash drama, check everything twice before signing.

Jamal Thompson, Atlanta, USA

3 of 5 | ★★★☆☆ | 2024-03-30

I had a last-minute change in my travel schedule, and Panama Car Rentals helped me rearrange my car rental without fuss. Their team was very efficient and understanding of my situation, which relieved a lot of stress. The pickup and drop-off process was quick, making them a solid option for travelers who need flexibility.

Liam O'Sullivan, Dublin, Ireland

1 of 5 | ★☆☆☆☆ | 2024-03-10

My biggest issue was with poor communication – I didn’t receive confirmation emails on time, which made me nervous. The car itself was alright, nothing exceptional. Panama Car Rentals has potential, but they must improve their customer service and communication channels.

Igor Petrov, Moscow, Russia

2 of 5 | ★★☆☆☆ | 2024-02-21

Panama Car Rentals gave me a smooth rental experience, and the car was in good condition. Still, I wish they had more affordable vehicle options. As a college student traveling on a budget, I found some rates a bit steep. However, their staff was friendly and helpful, which made the overall experience positive despite the price.

Miguel Rodriguez, Mexico City, Mexico

2 of 5 | ★★☆☆☆ | 2024-02-07

This company had a laid-back feel, which I appreciated as it made the whole rental less stressful. The car was clean and drove fine, but I felt the rental price was higher than I expected. Overall, good for travelers who want an easygoing rental without a lot of fuss.

Emma Johnson, Toronto, Canada

2 of 5 | ★★☆☆☆ | 2024-01-15

Panama Car Rentals was generally professional, but I faced a minor issue with the car’s air conditioning, which took a day to resolve. The staff communicated well and offered a replacement vehicle quickly. I appreciate their effort to maintain customer satisfaction, though punctuality could improve.

Yuki Tanaka, Tokyo, Japan

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Panama Car Rentals ★★☆☆☆